Rights and Responsibilities (Merchant & Customer)
- Merchant’s Rights:
- Set product prices and terms of sale.
- Reject or cancel any order that does not meet requirements.
- Merchant’s Responsibilities:
- Ensure product quality.
- Deliver products within agreed timelines.
- Protect customer data.
- Customer’s Rights:
- Receive products of the agreed quality and price.
- Request replacement or return within 14 days in case of defect, damage, or error in the order.
- Transparent information regarding prices, products, and policies.
- Customer’s Responsibilities:
- Provide accurate and complete information.
- Pay the full amount for orders placed.
